Do you have any stores?

      CLOROFILA SEA WEAR is sold in a select group of boutiques, tourist locations and beach clubs. We have three CLOROFILA SEA WEAR stores in Malecon Americas, Cancun La Isla Shopping Cancun and Plaza Paseo del Carmen, Playa del Carmen. For more information visit FIND US for a full list of our stockiest.

Do you wholesale?

            Yes, to request more information for our wholesale you can contact us at: ventascancun@csw.mx

Where do you manufacture your swimwear?

            All the materials come from Mexico and are manufactured in Mexico and used all over the world.

 What type of payments do you accept?

            In our retail stores we accept cash, credit or debit. Online we accept Visa, MasterCard and American Express. All payments are done through Conekta.io and PayPal Express Checkout.

 Do you accept exchanges?

Exchanges
Our policy lasts 7 days. If 7 days have gone by since your purchase. 

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We only accept damaged product.
The product has to be in original conditions with tags.
All products returned are exchanged with store credit.
All discount products are not eligible for returns.

Additional non-returnable items:
Gift cards

To complete your exchange, we require a receipt or proof of purchase.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items, cannot be exchanged.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ventasweb@csw.mx and send your item to: Av. Labna #68 Cancún Quintana Roo MX 77500.

Shipping
To return your product, you should mail your product to: Av. Labna #68 Cancún Quintana Roo MX 77500

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

How do I file an exchange?

            In order to receive an acceptance of exchange, please contact administracion@csw.mx to receive a return/exchanges formulary that needs to be completed and inside the package of return.